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LIGHT TO HEAVY DUTY WRECKER SERVICE IN AURORA

EMERGENCY SERVICE

TOWING SERVICES IN AURORA

Accident Recovery

CDL Driver for HOS Emergencies

Decking & Un-Decking

Diesel Delivery (up to 55 gallons)

Diesel Gelling – Freeze up, Thaw out

Forklift Available for Offloading

Fuel Delivery (up to 55 gallons)

Generator & Equipment Transport

Heavy Duty Towing

Jump Starts

Landoll Trailer Service

Lifting

Heavy Duty Towing

Light Duty Towing

Load Shifts

Load Transfers

Lock Out Service

Low Bridge Recovery

Medium Duty Towing

Mobile Truck Repair

Pull Starts

Roadside Assistance

Roll Over Recovery

Semi-Truck Service

Skidsteer, Bobcat Service

Tractor Swaps

Trailer Transport

Transport and Logistical Support

Underwater Recovery – SCUBA Team

Winch-Outs

Incident Response Maximum Rate and Fee Schedule

The downloadable maximum rate schedule applies only to emergency response,
accident recovery, accident debris clean-up, spill response, and environmental
remediation services. Please call (630) 392-6844 for standard towing and roadside assistance rates as well as for information to obtain set contractual rates based on repeat business and fleet size.

Mobilization refers to the complex process of preparing, organizing, and transporting necessary equipment, tools, machinery, materials, and qualified personnel to a job site – and within the site itself – based on project needs. It involves planning the sequence of operations, managing logistics, and ensuring that necessary resources are available at the right place at the right time. Mobilization includes the loading, securing, and unloading of equipment, machinery, and materials. It also includes the setup and dismantling of the rotator and other equipment, as well as assembling and preparing qualified personnel for the specific and unique challenges of each job site.

Hourly Rates: All equipment incurs a four-hour minimum for all emergency response, recovery, remediation, and cleanup operations. Certified personnel hours are incurred in addition to—and billed separately from—equipment hours. Personnel and labor hours also incur a four-hour minimum under the same circumstances. Equipment, personnel, and labor are billed hourly on a port-to-port basis—from the time equipment leaves port until it returns and is re-stocked, disassembled, cleaned, and restored to service-ready condition, including re-wrapping winch cables. In addition to hourly charges, equipment also incurs a round-trip mileage fee and a fuel surcharge.

HAZWOPER is an acronym that stands for Hazardous Waste Operations and Emergency Response. According to OSHA standard 29 CFR Part 1910.120, HAZWOPER training is required for any workers performing cleanup, emergency response, or corrective actions involving the uncontrolled release of hazardous substances.

Environmental Compliance Fee: Covers the costs associated with ongoing and increasingly complex environmental and regulatory compliance requirements, including—but not limited to—the handling, transportation, storage, and disposal of environmentally hazardous waste. This fee also covers maintaining communication with and providing progress reports to the EPA throughout the cleanup process, as well as maintaining environmental pollution insurance coverage. It includes cradle-to-grave management of hazardous waste, meaning full documentation and control from creation to final disposal, in compliance with the Resource Conservation and Recovery Act (RCRA). This includes proper identification, record-keeping, transportation, treatment, storage, and disposal.

Qualified Rigger:

The Occupational Safety and Health Administration (OSHA) defines a qualified rigger as someone who:

  • Has a recognized degree, certificate, or professional standing
  • Possesses extensive knowledge, training, and experience
  • Can solve problems related to rigging tasks


Qualified riggers are required during hoisting activities for assembly and disassembly work (29 CFR § 1926.1404(r)(1)) and whenever workers are in the fall zone while hooking, unhooking, or guiding a load, or during the initial connection of a load to a component or structure (29 CFR § 1926.1425(c)).

While third-party certification can be part of the process, OSHA does not require a qualified rigger to hold formal certification. Instead, OSHA defines a qualified rigger as someone deemed competent by their employer to safely and effectively perform rigging operations, based on their training, experience, and demonstrated ability, in accordance with 29 CFR § 1926.1401.

Administrative Fee: Covers administrative tasks including—but not limited to—the preparation of environmental and hazardous materials incident reports, recovery narratives, and detailed photographic documentation. This fee also includes:

  • Maintaining disposal records, including the proper filing and retention of hazardous waste manifests
  • Phone and email correspondence with agencies, vehicle owners, attorneys, and insurance
    adjusters
  • Hiring and managing subcontractors
  • Itemization of equipment, personnel, materials, towing, disposal, storage, and subcontractor services
  • Other administrative overhead related to incident response


Licensing & Certification Fee:
Covers the cost of annual HAZWOPER training and certification, qualified rigger certification, continuing education in heavy-duty towing and recovery, and federal, municipal, state, and Illinois Commerce Commission licensing required to provide professional services.

TOWING VS RECOVERY AND CLEAN UP

Towing refers to the simple transport of a non-operable vehicle from point A to point B under non-hazardous conditions. It does not require specialized equipment beyond a standard tow truck.

Recovery, by contrast, involves extracting a vehicle from a difficult or hazardous situation—such as, but not limited to, when the vehicle has been involved in a collision, has rolled over, is submerged in a body of water, has incurred significant damage, or has left the roadway and come to rest in a ditch or on top of or against an obstacle. These incidents can involve the release of hazardous materials and may pose serious risks to public safety and the environment.

Damaged or leaking vehicles and spilled cargo cannot be left on public or private property, as they impair property use and create environmental and safety hazards. Recovery operations require extraordinary equipment, specialized tools, sophisticated communication systems, and certified personnel—including qualified riggers—operating under an incident command structure to execute a detailed recovery plan. Recovery often involves significant materials and disposal costs and may require subcontractors.

Due to the unpredictable nature of recovery, cleanup, and remediation, cost estimates cannot be guaranteed. Time, materials, and equipment costs are often impossible to determine in advance. Property damage and environmental remediation may take months—or even years—to fully complete.

Accordingly, recovery operations must comply with strict regulatory protocols established by the U.S. Environmental Protection Agency (EPA), the Occupational Safety and Health Administration (OSHA), the U.S. Department of Transportation (DOT), and local municipalities with jurisdiction over the incident scene.

Remediation

Remediation refers to the corrective actions taken to remove, reduce, or neutralize hazardous substances from contaminated areas. This may include, but is not limited to, the excavation of fuel-impacted soil, the pumping of petroleum products from storm drains or waterways, the pressure washing of hard surfaces, or the dredging of contaminated subsurface sediments.

In addition to addressing environmental hazards, remediation can also include efforts to restore property to its pre-accident condition. Examples may include the removal of spilled cargo, accident-related debris, or a knocked-over tree resulting from a collision. Remediation can also include the repair or replacement of damaged landscaping, fencing, or other property features impacted by the incident.

These actions are taken to restore functionality, appearance, and safety to the affected area, and to remedy the loss of use of property.

All remediation activities are conducted to ensure compliance with applicable regulatory standards set by the U.S. Environmental Protection Agency (EPA), state environmental agencies, and local authorities.

Pricing Disclaimer

Prices are subject to change with advance notice. All rate changes will be made in writing and publicly
posted.
Rates may be adjusted in the event of unforeseen access restrictions, environmental hazards, or other
circumstances that materially impact the scope or safety of operations.

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